General terms
The terms on which lead lists and other services are ordered from us. They apply between businesses — we do not sell to consumers.
Scope and parties
These general terms apply between Ready Check Group AB, reg. no. 559546-8140 ("we"), and the business that orders a service from us ("the customer"). We do not sell to consumers.
Where we have issued a quotation or signed a separate agreement with the customer, that document prevails over these terms to the extent they differ.
What we deliver
We produce lists of companies and contacts matching the criteria the customer has stated, delivered as spreadsheets in .xlsx or .csv. What a list contains — how many rows, which fields, and which kind of contact detail — is set out in the order.
The criteria are the customer's. We assess every company against them before it is included. We do not, however, promise that a given number of companies exists in the market: where fewer companies match than were ordered, we get in touch before delivery and the customer chooses between widening the criteria and a refund of the difference.
Subscriptions
Our ongoing service is sold as a monthly subscription: we map the customer's market, qualify it against the customer's criteria, check it every week for the signals agreed, and hand over the companies and their decision-makers as those signals appear. What a subscription covers is set out in the order.
The subscription renews every month until it is cancelled, and is cancelled with one month's notice.
Prices and payment
Prices are stated in euro excluding VAT. Payment is made by payment link or invoice as specified in the order. Invoices fall due 15 days from the invoice date unless otherwise agreed. Late payment carries interest under the Swedish Interest Act and the statutory reminder fee.
Production starts once payment is registered, or once we have confirmed an order to be invoiced. Orders are binding once confirmed; because a list is produced specifically for the customer, there is no right of withdrawal after production has begun.
Replacement guarantee
Where a delivered lead does not meet the criteria the customer stated, or a contact detail is wrong, we replace it with a new one at no cost. This applies for 30 days from delivery.
Tell us which rows are affected and what is wrong, and we replace them. The guarantee is replacement of leads — it is not a right to a refund, and it does not cover a contact having changed jobs after delivery or a company declining to buy.
The customer's responsibility for how the list is used
Once the list is delivered, the customer is a controller in their own right for their copy. The customer is responsible for ensuring that any outreach complies with applicable law, which means among other things that:
- the data subjects are informed under Article 14 of the GDPR no later than at first contact,
- objections to direct marketing and erasure requests are respected,
- opt-out registers such as NIX-Telefon are checked where applicable,
- the Swedish Marketing Act and the rules on unsolicited electronic marketing are complied with.
The list may be used in the customer's own business. It may not be resold, published, shared with third parties, or used to build a data service of the customer's own.
Limitation of liability
Details about companies and people change. We produce and check them with reasonable care, but give no guarantee that every detail is correct at every moment. The replacement guarantee above is the customer's primary remedy for a defective delivery.
Our liability is otherwise limited to the amount the customer paid for the order concerned. We are not liable for indirect loss such as lost profit, lost revenue or lost business opportunities. These limitations do not apply in cases of intent or gross negligence.
The customer indemnifies us against claims brought against us as a result of the customer's own outreach using the delivered data.
Confidentiality and data protection
We treat the customer's criteria, customer lists and business affairs as confidential and use them only to perform the engagement. The customer treats our pricing and methodology in the same way.
We keep the details in a customer's market list for as long as that customer's subscription runs, and delete them from our own systems no later than 30 days after it ends. How personal data is otherwise processed is set out in the privacy policy and in our data processing terms.
Governing law and disputes
Swedish law governs the agreement. Disputes shall first be resolved by negotiation between the parties and otherwise determined by the general courts, with Gävle District Court as the court of first instance.